Privacy policy

Last updated 30 September 2026

Edu Fun Pty Ltd, trading as Edu Fun Australia, respects your privacy. This policy explains how we handle personal information, in line with the Australian Privacy Principles.

What we collect

  • Contact details: your name, organisation, email, phone and delivery and billing addresses.
  • Order details: what you bought and how you paid. Card details are handled by our payment providers; we never see or store your full card number.
  • Enquiries you send us, such as quote requests and floor plans.
  • Website data: pages viewed, device and browser type, and approximate location, collected with cookies and similar tools.

How we use it

  • To process and deliver orders, prepare quotes and handle returns and warranty claims.
  • To answer your questions and provide customer support.
  • To send product news and offers, if you've subscribed. Every email has an unsubscribe link.
  • To improve our website and prevent fraud.

Who we share it with

We share personal information only with service providers who help us run our business: Shopify (our online store), payment providers, delivery companies, and email and analytics tools. We also share limited website activity with advertising platforms such as Meta and Google, through cookies and pixels, so we can show relevant ads and measure them. We don't sell your personal information.

Storage overseas

Some of these providers, including Shopify, store data on servers outside Australia, for example in Canada and the United States. We choose providers that protect personal information to a standard similar to the Australian Privacy Principles.

Cookies

We use cookies to run the store, remember your cart and understand how the site is used. You can block cookies in your browser, but parts of the store may not work properly.

Security

We take reasonable steps to protect your information from misuse, loss and unauthorised access, and we keep it only as long as we need it for the purposes above or as the law requires.

Access, correction and complaints

You can ask to see or correct the personal information we hold about you by emailing sales@edu-fun.com.au. If you have a privacy complaint, contact us first and we'll respond within 30 days. If you're not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Contact

Edu Fun Pty Ltd, 11A Corporate Terrace, Pakenham VIC 3810 · sales@edu-fun.com.au · (03) 5918 2576